FAQs
Swimming Lessons FAQ in Singapore
Find clear answers about Swim2u lesson scheduling, wet-weather arrangements, replacements, learning progress and trial lessons.
What happens to my lesson if it rains or there is bad weather?
If the weather forecast predicts rain/bad weather on your side, you can inform our coach 1 hour earlier or before they travel to request for the class to be postponed. Coach will reschedule the swimming lesson or moved to the following week.
What is your cancellation or replacement policy?
You are able to make shifts to your scheduled class by informing the coach one day in advance. The only requirement is to complete all sessions within a month. Sessions that pass this period will be considered forfeit. There will be no full/partial refund. The possibility of a replacement class due to postponement will be subjected to the instructor’s availability. Classes may proceed under the condition of drizzling rain. However, there will not be any additional replacement classes for the absentee swimmers in group classes.
How long does it usually take for my child to learn to swim?
Every child has a different pace of learning and therefore it is very difficult to determine how long they will take to learn. There may be some that start out slow, but later progress really quickly at later intervals. As a simple guide, we expect them to start picking up about 4-6 months after they become comfortable with the water.
Do you offer trial lessons, and are they free or paid?
The trial lesson is one lesson fee and will be scheduled at your convenience. During the 30 or 45-minute lesson, we will assess your child based on water confidence and swimming skills.
